Welcome to ECOsmarte Support

We have Real People answering the phone for customer support 6 days per week. The best 24/7 interactive cloud support can give you immediate answers. IT'S ALL FREE.

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ECOsmarte SmarteCare Products logo

Personal trainers for your pool - still free after 30 years.

SmarteCare products give you additional repair coverage and technical support. We provide a 3 year + a FREE 2 year extended warranty celebrating our 30th anniversary. Our warranty is non-prorated.

Submit Warranty for your products >
ECOsmarte Chamber

The BEST Warranty available.

If your ECOsmarte system requires a tune-up or warranty repair, you or your pool technician can choose from various shipping options such as US Postal Service, UPS, FedEx, or DHL. Rest assured, if you opt for one-day shipping to us, we'll ensure a one-day turnaround time for its return. Similarly, if you choose priority mail, we'll prioritize its return shipment.Please don't hesitate to give us a call to arrange the mailing of your device. We're committed to ensuring that your device functions properly.

Call ahead for warranty claim >

Order Parts Online.

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Watch. And learn.

Videos designed to make your experience shine. Our YouTube channel is live, and we’re adding new How-to and tips & tricks content weekly to answer your most asked questions.

Explore ECOsmarte "How To" videos on YouTube >
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24/7 Interactive
Cloud Support

Explore the comprehensive support tools we have for all of our products. Learn more about our system through our videos, documents, and interactive support.

Learn More >
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Want to speak with someone?

Get help by phone, chat, or email, set up a repair, or ask any pool or water question - it's FREE.

Contact ECOsmarte Support for help on you pool - even if it isn't built yet >
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Beware of "compatible" or knockoff parts.

Some counterfeit and third party products may not be designed properly and could result in safety issues. To ensure you receive a genuine ECOsmarte part during a replacement, we recommend visiting our online ECOsmarte store or calling us directly. If you need replacement copper bars or chambers, we recommend calling us directly or using the ecosmarte online store.